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Thursday, July 8, 2010

STAR Interviewing

One of the newer models of interviewing techniques is known as S.T.A.R. The acronym stands for Situation or Task, the Action you took, and your Results. To break it down:  
In the Situation, you’d describe a specific task or project you needed to accomplish, with enough detail to make the situation clear to the interviewer. The situation could be professional, volunteer, or whatever you feel will showcase your skill or ability.   
The Action portion is where you and your actions to handle the situation shine. The operative word here is YOU, not the group you worked with or anyone other than you and what you specifically did.
Results – What did you accomplish? What was/were the end result(s).  
An example of a STAR question could be, “Give me an example of how you dealt with a difficult customer” or “Tell me about a time you had to make a difficult choice at work. What did you do?”
Be familiar with this technique and think of various examples, but don’t memorize your answers.
A great pdf with more info can be found here: http://www.drexel.edu/SCDC/resources/STAR%20Method.pdf
Here’s to your success!
Rita

When the world says, "Give up,"
Hope whispers, "Try it one more time."

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